Country : United States
Client : Miguel Madeira, Kelvin AI
This project involved working with sales, marketing, development, product, and client service teams to build and maintain documentation for advanced cloud software. It also included tutorial and marketing video creation to support user onboarding.
Extensive testing was performed to ensure documentation accuracy and alignment with software functionality across updates and new features.
Content was tailored for multiple user types—beginners, developers, general users, and administrators managing infrastructure setup and maintenance.
“Richard soon became instrumental to our team, all due to his knowledge, pro-activity and communication skills. Great team player, seasoned professional. We couldn’t be more grateful for having him on our team”
★★★★★ 5/5